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Why Cranky Customers Can be Good for Small Business

Posted by Stephanie Valentine on December 1, 2009 in Small Business Customer Service |

Have you noticed that the number cranky customers is on the rise? This isn’t a huge surprise, since the current economic situation tends to make people testy about anything to do with money, including shipping fees, taxes, and product cost. And while it may be irritating to deal with unhappy customers, finding ways to soothe […]

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Small Business Owners: Do You Suck at Personal Finance? Go Scrooge Yourself

Posted by Stephanie Valentine on November 24, 2009 in Small Business Cash Flow, Small Business Opinion-Making, Small Business Strategy |

Asking if you suck at personal finance can seem insulting, but the question is not meant to be insulting. It’s just that, being a small business owner and having recently taken a deep look at my personal finances, I have to say that I suck at personal finance. A lot of my small business owner […]

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The Art of Monkishness for the Small Business Owner

Posted by Stephanie Valentine on November 10, 2009 in Small Business Management |

Adrian Monk is one of my favorite characters on television, probably because my husband resembles him so much … everything has to be “just so”! I catch reruns of “Monk” on the tube at least once a week, and I love how he uses his OCD mind, which is truly detail-oriented, to solve crimes. It […]

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How to be an Efficient Little Twerp in Small Business

Posted by Stephanie Valentine on October 20, 2009 in Small Business Management |

I’m kind of a manic-depressive small business owner, sometimes super-focused and other times distracted to pieces … not a good personality type for running a small business. I figured this out about myself a long time ago and realized that the only way I would ever succeed in small business is to become this: An […]

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3 Time Management Tips for Small Business Owners

Posted by Stephanie Valentine on September 22, 2009 in Small Business Management |

Time is one of the most precious commodities for a small business owner. Between business development, client work, employee or contract worker management, marketing, and fire-fighting, there’s hardly enough time for coffee and bathroom breaks. In fact, recent studies show that time management issues are among the main obstacles to small business owners being successful […]

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Do a Dreaded Task per Week – Improve Work Productivity, Decrease Procrastination

Posted by Stephanie Valentine on September 15, 2009 in Small Business Management |

Doing a dreaded task once a week is a big time key to success in business and in life. Now don’t get me wrong … most of the time I’m a huge believer in positive thinking and an enthusiastic outlook on life. But, like most people, there are certain tasks associated with my business that […]

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Alternative Ways to Avoid the Cash Flow Crunch for Small Businesses

Posted by Stephanie Valentine on July 14, 2009 in Small Business Cash Flow |

In my last few blog posts I’ve highlighted different ways that small business can increase their cash flow, with strategies that vary from bartering with other companies to turning away slow/no pay clients. Here’s a list of those blog posts in case you want to know more about ways to bring more cash into your […]

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3 More Ways to Beat the Small Business Cash Flow Crunch

Posted by Stephanie Valentine on June 25, 2009 in Small Business Cash Flow |

In my last blog post I talked about three simple ways to improve your small business’ cash flow, including prompt billing, avoiding slow and no-pay customers, and asking for your cash sooner. Now I have three more ways you can increase the cash flow. More specifically, these methods help you turn accounts receivables into cold […]

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